Worst bank ever! Twice in a year I was unable to access my money due to BBT, now Truist, error. Second time I spent 20 minutes trying to log on, called for assistance and 20 minutes later just more frustrated, still could not access my money. Help ticket submitted by bank and I received no follow-up. Scheduled an appointment to have bank call me to resolve issue. I received an appointment confirmation, yet bank never called.