I paid for a puppy in California and the puppy was supposed to be shipped from California to Alabama. It has been 4 days and I still do not have my puppy. I have an appointment with a lawyer to sue pet airways. I have and email from them telling me that my puppy would be delivered on a certain date and time and the puppy still did not make it to my home. User's recommendation: Do not pay a dime to them and do not trust them.