I have been trying to cancel my service with Montronics, I have called and was told in order to cancel, I have to fill out a form that never comes in my email, its not in my spam!, I call again, only for them to tell me they are sending the doc in my email again, I have had them for over 12 years I think the contract is up, It is my preference to cancel, don't know why they can't just cancel over the phone, but Im guessing its because they want to string you along to get a couple more months of $$ from you, Run from this company, they are not professional at all, who has time to call them and be placed on hold by what they say is 10 minutes always turns into 30+ minutes or a disconnect this company is now Brinks, I wonder why?