Chumba deactivated my account and kept my 200 redemption that had been approved. They're reason was I had two accounts. This is a false statement of untruth. I have never opened any other accounts. I asked for proof of this and they finally sent me back the email attached below. Claiming they deposited my 200.00 into my Chumba account. What Chumba account, no one will tell me or instruct me where it is. I get ticket number after ticket number stating they will contact me with in 24-48 hrs and they never do. I have lost thousands of dollars here and actually thought the site was ok even though I had an occurance of credit card fraud that was taken care of. But now they are just treating me poorly. Dana Prothro Financial Crimes Specialist Wells Fargo Bank 661.492.7323