23 Jun, 2021 → by ClaimboUser765390
travel credits form cancelled flights due to covid
1
Had flights set (2) for 2020 and both had to be cancelled due to Covid. Southwest gave us travel credits and a time limit to use those but with Covid still around has been difficult. We did travel 2 flights past 6 months and still have some travel credits left. However the time they allowed to use it and the amounts we have are only 87.00 per person they will not allow us to use those credits to book out next 2 sets of flights. I have only flown Southwest and hate to change but Covid messed it all up.They told us anything less than 100.00 was to be forfeited.