We are frequent users of jetblue airways and have had the jetblue mastercard for many years. We used the jetblue vacation package this year for our stay in Aruba. The De Palm tours, which was included in our package, picked us up too late to be at the airport 3 hours prior to departure. We made it to the airport with less than 2 1/2 before our flight and made our flight by 6 minutes and our luggage barely made it on the plan. You caused a relaxing vacation to turn into a stressful departure. I wanted to forgo the transportation and take a cab to the airport because I was worried we were getting picked up too late but my husband was so confident that Jetblue knew what they were doing. Apparently he was very wrong. I will never use another jetblue vacation package and may choose to cancel my credit card. Our vacation package booking # was 3941205. Dianne and Joe Cascino