I contacted them because I used their services once when I was desperate, the 1st time they took a lot of money from me on behave of the Government saying that health insurance is needed to enter to UEA, whether it's true or not, is completely overpriced counting that I was just staying for 3 days. Last week I contacted them to know if I need a transit visa for Emirates and they said yes and almost push me to buy it right in the moment, I said no, of course, I was aware of how they work. After I check with my airline and they said I don't need a transit visa. Be very careful when using this website, there are many more with more professional behavior. User's recommendation: Don't do it, at least that you want them to cheat on you.