Totally disappointed with this company. I know they have a cancellation policy but thus should only apply in normal conditions b

/ 71 reviews

2 Jul, 2021 → by ClaimboUser370054

Your cancellation policy. If we had cancelled our tour ourselves I would agree but due to Covid the borders were closed and quarantine regulations were put in place - thus us what prevented us from being able to go on our tour. Very disappointed. Everything else we had booked fir thus holiday was reimbursed. Would not recommend Viator to anybody else. User's recommendation: Would not recommend Viator. Sadly we had been really looking forward to this tour.

Travel and Vacations

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Viator - Other Reviews

》 Cancellation due to Covid for 12July

》 Tour Representative Didn’t Show Up

》 Complained back in February but no response

》 None to date

》 Viator hijacked my Google account

》 Wants tickets for my booking # 76086****

》 Customer’s complaint

》 Transport company never showed up

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