Update by user Apr 08, 2019 While I still believe Centene and its subsidiaries are frauds, I must qualify my criticism with updated information. In all the conflict to get outstanding claims paid, it became apparent that the medical practice shares blame in this mess. If they cannot consistently file full complete claims, then they are part of the problem. Centene could do a better job working with the medical practices, and they definitely could improve their customer service! But, they can only go so far in assisting incompetent *** at a medical practice. Update by user Feb 01, 2019 The site asked if I had an update. Sure, I update that Ambetter/Centene has done absolutely ZERO to resolve the outstanding claim issues. No effort to contact me in any way! Original review posted by user Dec 30, 2018 These people couldn't make a cup of coffee without screwing it up. Each year, they change their websites and lock policyholders out of their online account pages. In 2018, these fraudulent clowns decided that all policyholders rolling over from 2017 to 2018 would have to re-register with a COMPLETELY DIFFERENT email address WITHOUT telling anyone this was necessary. Over and over and over, I tried to access my account but nope... Ambetter and their sleazy owners (Centene) wouldn't allow access. Thankfully for 2019, Ambetter wasn't the only exchange insurance company in Phoenix, AZ. I was able to switch to something better.... of course, that isn't saying much. Satan himself would have a better policy experience than these frauds!!!!! Rube Goldberg would have a simpler, responsive system than these LOSERS! I strongly encourage anyone and everyone to skip having health insurance altogether than spend one dime with these slimy frauds! With 2018 not even complete, these scam artists blocked me out of my account. Why? Undoubtedly, it is because I went somewhere else and that I have filed multiple complaints against them with the Department of Insurance and the Arizona Attorney General. No insurance at all is a better choice that these frauds!