On 16 February 2021 I bought the Tommee Tippee "made for me single electric breast pump" from Baby City shop in Northgate Mall, Randburg, South Africa I attempted using the product when I got back home after work as my manual pump was broken in hopes that your product would be quicker and efficient. However after using the product for about 60 minutes not a single drop of milk came out. I used it again the next day after work while my breasts were leaking and it took 40 minutes to get less than 30ml of milk. Throughout these 2 days ended up spending more time physically pumping with my hands as the pump was not working. I attempted to return the product back to Baby City Northgate on the 18th of February. I was told by the manager that the pump had water (which i only washed components A-G after the 30mls I pumped) and that there was a drop of milk on the tube. He informed me that they do not do returns due to unhygienic purposes and that they cant resell a returned pump. I requested that he show me what he thinks is the problem. He used used an air compressor and measured the air and said the pump works fine and there is no problem. I told him the product is not working for me as it does not work as efficiently as I thought it would. He refused to do anything about the problem I was faced with. I returned home and have been attempting to use the pump throughout and still received no results to the point where I had to go buy another manual pump in order to express milk for my child as I had been using my hand due to my dissatisfaction with the product. I bought this product in the hopes that i would spend less time manually pumping and more time with my child but in turn I have a R1700 pump that does not pump milk, less time with my child as I had to pump using my hands and incurred extra expense of buying a new manual from a Dischem shop due to the terrible performance of the product.