9 Mar, 2021 → by ClaimboUser760094
Tire tread wear after 20,000 miles unbelievable!

1

Update by user Mar 09, 2021 A tech at the dealership checked our tires and said they would have to be replaced in the near future because of the wear on the treads??? We have 30,000 miles on the lease car! Original review updated by user Mar 09, 2021 I did some research on these tires and a lot of people are having this same problem. Have you done any tests on these tires? Thank you. (I copied and pasted the following from another reviewer with same problem.) I have a 2017 Acadia that I bought new 10 months ago. Had the oil changed three times, the tires rotated twice, and the last time my tread depth was shown at 3's and 4's, relatively even, but very close to worn out and likely won't pass my one year inspection- and I've driven 16k miles with no hard driving at all. Local dealer says they can't help, dealer I bought it from says they can't help but to call Michelin, GM's new vehicle tire warranty group said they issued a 'Bulletin' making dealers aware of the premature wear and tear problem with Michelins on '17 and '18 Acadias, but with no required action. Tried calling Michelin for two days now, but their 800 # lists a recording that they're having technical difficulties and to call back. Called GMC customer service and they said it's not their problem, despite the bulletin which they acknowledge. Anyone else having a similar problem? Were you able to resolve this effectively? There must be others if they issued such a bulletin. Every contact I've had with GMC to date has been great, except for this. But everyone I talk to at GMC is pointing me to someone else. User's recommendation: Make sure when you lease or buy a vehicle these tires aren't on it...
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Michelin you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.