We walked in gave our name and number of diners we are told that it would be 20 minutes after waiting over 36 minutes we checked were we on the list at which time the host told us one hour and 20mimutes that is Not the way to treat customers we will no longer go to the Joes Crab Shack again and will let all our family about the delay this was at the Joes Crab Shack in Pigeon Forge Tn on June27 2021 User's recommendation: Do not go.