Awful service. This was my first purchase from this company. I bought two items, one was fine, the other wrong colour (wig). I informed them but they avoided resolving. Customer Service didn't want to refund instead offered a discount for a product I would never use e.g. trying to persuade me by mentioning delays in returns to China due to pandemic etc. I explained I didn't want it but their follow up emails which they send daily were nonsense e.g. suggesting I'd made errors in correspondence which I hadn't. They just hope you will give up!! Still trying to resolve!!