21 Jul, 2021 → by ClaimboUser940438
Tickets – upgrade to business
1
Hi I have been upgraded to business class without making any actions on my side. I have called my bank to check and i was told that i have purchased this though an auction which is not true I did not make any reservations or any transactions but yet was charged usd2700 I didnt make any purchases and i dont want to travel on business, i dont have this money to spend Please cancel this upgrade and put us back to economy class I tried to text the business number (3 times) but no one responded and tried calling it too many times but with no luck I have very few hours till i have to head to airport with 8 more family members, i just found out about this today and which is so unfair and i had no time to dispute Please help me to cancel this transaction, allow me to fly on my original booked tickets and refund me this money I asked to fly on economy but the airport manager (David) told me that we cannot do so as the system does not allow him. Ge called Dubai and they refused to talk to me I have no idea who did this and how this happened but i dont have this money to spend so please return it to me Thanks