I purchased 3 tickets on dec 12, 2019 for a maroon 5 concert in edmonton, ab - canada on aug 12, 2020. Due to covid, the concert was rescheduled to aug 3, 2021 but then the concert was finally cancelled. According to box office ticket sales policy, a full refund will be issued if a concert is cancelled. All we got offered is a voucher for 110% of the value and it's only good for 1 year. We want our full refund, as per box office ticket sales policy. Invoice #558835 created on thurs, dec 12, 2019 at 1:37:09pm