Purchased new Ford late November 2020. New vehicle was not washed, service checked or detailed. Grease spot of driver's seat, grease on brake pedal, can't access safety hood latch to fill the empty windshield wiper container that should have been filled at the factory or by the dealer. Had to wash truck at car wash. Dirty floor carpet day of purchase. Dust on dash. Have been delayed multiple times to come in a have new vehicle detailed and driver seat cloth cleaned of the grease spot. Was told when purchased vehicle it would be detailed. Tried to schedule a detail appoint for Wednesday or Thursday first week of December after November turn-away and was told: NO by sales person that Wednesday and Thursday in December, my day off work was a no-go for Riverside Ford. Today when I write this, is December 7, 2020 for a new vehicle purchased late November 2020. Won't go back to purchase another vehicle at Riverside Ford. Many nice professional people there mixed in with some mixed-up rude people. The first salesperson I worked with before the purchase was let go or quit and got the hand over to another sales person and then the hand over to another. Took four hours to get the paperwork done waiting on employees running in multiple directions to sell more vehicle when they had a done deal with me and put me on multiple holds. Everybody is having to deal differently in these times and be patient during the pandemic and delays cannot be avoided sometimes, but my overall experience with Riverside Ford is the worst vehicle buying experience I have ever had in 56 years of buying a vehicle. Going back one more time when someone can fit me in for a detail job that should have been completed before I took possession of the vehicle that was paid for in fullG and get the grease spot off the driver's cloth seat after it has dried into the cloth and then go some place else for service. Ticked off does not even come close to my feelings. i User's recommendation: Go to another dealer or wait until he pandemic is over to buy a new vehicle.