I have no idea where did they get my email address, I never bought anything from them. Anyway, I received a message from a company called TravelSmith and they offered me a free shipping and a discount for a first time customer. That was quite an interesting offer so I went to their website to see what they had. I found a nice backpack on their site and ordered it. It was quite expensive but with the discount it seemed like a great deal. For some reason discount wasn't applied and they charged the full price and they also charged $30 for shipping!! I sent them a message and asked them to cancel my order but the did not reply. Recently I received my bag. Even though I asked them to cancel my order they still shipped it. Horrible site and service!!