I have bought a bag in which I return within 30 days of their policy. However, they refuse to take back the bag saying it was spot on it which is a lie. I even ask several of their client look at the bag and telling them there is nothing wrong with the bag yet they refuse to take it bag back. also their excuses to my credit card company was not having the bag. However, they dont have the bag because they refuse to take take the bag back. The store I went to is at Roosvelt mall so be carful were you shop. They also are rude and very disrespectful. User's recommendation: Tape record your return have proof.