9 Jul, 2019 → by ClaimboUser930678
They Suck
*SOLVED
1
This limo and party bus service company is absolutely terrible. Me and a group of friends rented a party bus with this company for 4 hours( 9pm - 12am), giving the driver precise instructions. We were given confirmation that he would be able to take us to the locations provided. However, he lied. To begin this terrible experience, the driver was 5 minutes late picking us up (which obviously cut our time short & lack of enjoyment due to him speeding). Once we arrived to our first destination, the driver then asked us take everything off the bus and began explaining that he would be back to pick us up, saying "I have to go pick up a church group". (The bus was not spacious at all... in fact it was dingy). After reaching our destination, my friend and the driver had a conversation to confirm the time he would pick us back up. He proceeded to say he would be back at 11:30 leaving us no time to stop at our other locations. We then called this company and tried to explain to him it was obvious there was some form of miscommunication. All the while trying to reach a solution, this company accused us of being "intoxicated and not making any sense". He then proceeded to say he was not going to pick us up and complete the service. My friends and I were stuck in a location for 3 hours and had to order Lyfts back home (which we had to pay for). My friends and I payed a total of $270 (paying $45 each) and this does not include their $50 deposit fee. Overall, I will be suing.