Because your system is trying to send my items that I purchased from you guys to an old address it won't let me put the new one in there it's still sending it to my Duarte address I don't live there and I ordered it I do not want my stuff going to old address that I dont live at your app and your online website will not let me change it its saying its changed but when I go to the items its saying its going to be shipped to my old address you guys are going to lose customers if you care I want my merchandise to come to me whats so hard about that where is the live human being customer service phone support