They locked me out of my account and family tree

/ 36 reviews

5 Mar, 2021 → by ClaimboUser384323

I was a member since November 2008 and built quite an extensive Family Tree using the FREE service for years, but decided at the beginning of 2020 to pay for the PREMIUM service and continued to build my family tree. They locked me out of my Family Tree website when I refused to renew the Premium service in 2021. They will only allow technical support by telephone for Premium members... and there is no way to unlock the account via email, or any other method. User's recommendation: STAY AWAY from MyHeritage.com !

Other

Helpfull? 0 likes

Post your comment:

MyHeritage - Other Reviews

》 took money out my bank without permmission

》 Myheritage

》 DNA testing kit never received

》 £194.99 taken out of my account.

》 Being charged when I was told I wouldn’t be

》 Having bought premium but it is closed now?

》 My Heritage deducting £79 without warning after a free trial

》 discrepancies in DNA-findings with twin sisters

》 Don’t know, never heard of them

》 They locked me out of my account and family tree

Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of MyHeritage you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

More Reviews & Complaints

23 Feb, 2021

"The Mimimed pump is horrible"

⤷⠀Medtronic ⠀

18⠀reviews

1 Apr, 2021

"Horrible ability to pack a pod"

⤷⠀Pack And Load Services ⠀

4⠀reviews

18 May, 2021

"Credit not given"

⤷⠀Apple Vacations ⠀

14⠀reviews

20 Feb, 2021

"Failed to deliver and no responses from company"

⤷⠀Thrifty Propane ⠀

4⠀reviews

15 Apr, 2021

"They removed money out of my account without my permission…"

⤷⠀My Perfect Resume ⠀

8⠀reviews

13 May, 2021

"Care given 6/18/2018"

⤷⠀CHI St. Luke’s Health ⠀

2⠀reviews