We are so unhappy with the Rocket Mortgage representative (Christina Nogol) who is currently assigned to us. Due to her negligence, an additional week has been added in the closing of our loan, because she failed to submit our appraisal request on time. In addition, we had to call her to find out if we were still scheduled to close on the expected date. She has poor communication skills when it comes to communicating with her clients. We now have to spend additional money to live in a hotel to make up for her shortcomings This is totally unacceptable. User's recommendation: Run the other way!!