My dd went through, and I have been a customer of theirs for 3 years, I go to atm, they say its closed, I call, apparently it's due to suspicious activity. I sent them Identification in order to grant me access to my acct. They deny it for some reason no they are giving me the run around saying call irs. For a check to refund your balance or the originator of funds. But nothing is happening. What to do