My husband booked a flight for me I was in the hospital and I needed to come home for the holidays and when I called to confirm after confirming my insurance because like I said I was in the hospital and they said my flight was cancelled the whole reservation was canceled they were closed on the weekend so I emailed them and said that I will be needing to change my flight on Monday however they changed my flight on Saturday to you're not flying at all so I had to purchase a whole nother ticket through a whole nother company and just like standing swan I have four numbers to for them and they don't give me any results either where is my money you need to give me my money how dare you not even tell me what my flight is or anything and they also told me I was flying Frontier I called Frontier they said we don't have any reservations for you so just automatically they say you got to call a airport and you got to call the airlines to get it off of them but don't you buy insurance so that you have a company to go to to take care of your unfortunate happenings. This is the first time I've ever written a review for anybody but if you really want to get somewhere and that's why you're flying don't ever travel Cheap Fare Guru but LOL if you have any other numbers I'd be glad to call them.