From my experience, buying anything online usually ends up in disaster or at least a small headache. But this website surprised me! When packing my order, they made a mistake and put 7 pieces instead of 8. I saw that after opening the box. I told the courier about that right away so that he would bear witness if necessary. He advised me to call the support team without a delay. Frankly speaking I expected that this situation would turn out into another headache for me. But, when I got in touch with the store, they apologized and assured me that they would send the extra piece via express delivery. And they arranged everything within an hour or two. I got the email saying that my order was on its way to my house! It arrived the next morning! No doubt, they deserve 4 stars!