I was offered a 10 day free trial for services and was required to give credit card information in case the "free" trial was not cancelled within the 10 days. As soon as my financial information was offered, another window opened saying I was not eligible for a free trial because I had already used this option previously. OK. I did not recall ever having a relationship with Rhapsody. My preferred music stations on the Web has been Slacker, iTunes, etc. I did not accept a financial obligation with Rhapsody. When I was informed that I wasn't getting the freebie, I assumed the relationship was over. This was in November, 2010. At this time, my elderly laptop was on a steady downward slant and soon died an ugly death. I am disabled from a car crash and live frugally on a fixed income. I pay most of my bills online. Having a computer is a necessity for me but it took me until April, 2011 to save enough for another. (The repairs to my old laptop was going to be over $500.) When I finally got back online, I noticed that Rhapsody had charged me $14.99 per month for December, January, February, and March. I did not and could not have used their services and did not agree to pay for their services. Cancelling their services was much more difficult than getting them! I emailed them requesting a refund but have not received a response, of course. All Web surfers should beware of this lousy ripoff machine. There are much better and less expensive music services than "Crapsody."