Either by reaching them on the phone or visiting their branch, they are fantastically friendly. Whenever I come to their branch, they always ask me about my day, and are eager to help me with my inquiry as soon as possible. Their small business department team understands that entrepreneurs run out of time for bureaucratic procedures, hence, the service is offered immediately. I want to thank the leadership team who helps clients receive all necessary reports and documentation online instead of visiting them in-person. I do not know why so many bad reviews, probably, you should start with your attitude first. I did not see poor service since joining the bank. The only minus was their inconvenient parking lot.