After a significant increase in identity theft victimizing my employees, I began to suspect it may may the new courier company delivering my companies payroll. For years Paychex had been preparing my payroll and it was delivered by UPS. Not a single case of Identity theft was reported to the HR Department by any employee. Then in July of last year a new company began delivering our payroll. It's a small outfit out of Milwaukee that goes by the name CS Logistics Inc. Paychex claimed it was a cost saving maneuver which would be fine if they were as prompt, courteous, and trustworthy as UPS but sadly they were not. Our payroll had been delivered by 9:00 AM by UPS but this company had issues getting our payroll delivered by 2 in the afternoon making it impossible for my HR Department to get checks ready for distribution the following morning. The drivers were often rude, stressed, and dressed like slobs. The real problems began in October when a rash of identity thefts plagued my employees. Our quarter statements had not arrived so I contaacted Paychex to find out what the delay was. They intern contacted CS Logistics who claimed the package had been delivered. I explained this would be impossible for I would have signed for it. Paychex printed another batch and those actually made it to me. Then the identity thefts started. Nearly 3 a week for a month and a half. I tried to contact CS Logistics Inc. directly to see if they knew what happened to our lost quarterly reports. I was given the classic run a round by the receptionist and told to leave a message for their HR Department????? They NEVER called back. Shortly after this I fired Paychex and hired a new payroll company which sends all my payroll information by email, we print our paychecks in house eliminating the need for 3rd party delivery. Since the switch not a single case of identity theft has been reported. AVOID CS LOGISTICS INC!!!