24 Jun, 2021 → by ClaimboUser486821
Theft and lying
*SOLVED

3

06/22/2021 12:30 am confirmation number 1528147223count i made a reservation for a standard suv. When i get to national's counter, the associate proceeds to tell me that he is fully out of vehicles. The only vehicle that he has is a luxury suv but requires a credit card to reserve. I specifically stated on my original reservation with priceline that i will be booking with a debit card only. I was left stranded in the middle of the night at the rental car area. I called priceline on 06/24/2021 to explain the situation above and when the representative contacted national to confirm the information, somebody named "charlie" at national car rental stated that i actually took a vehicle from them. When i told priceline that this was false information, another representative at priceline contacted national car rental again and got a hold of "joe" but joe put the priceline representative on hold for 5 mins then heard a series of beeps which ended the call i need a refund on my money as this is theft
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of National Car Rental you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.