12 Aug, 2019 → by ClaimboUser964218
the way they get you

1

On the 29th july my daughter had an appointment for a photoshoot to the manchester office. Only I could go with my daughter from Scotland which was a very long journey so we were exhausted by the time we got there. Now I clearly see how well planned everything this company does . From the first phone call till you sign the contract. They took some photos of my daughter but they rushed it and were very impatient with her. Then we had to wait another hour so we could talk to a lady in an office. My daughter is just 3 years old so she really had enought of everything at that time. The lady started by telling us about the packages. Obviously she said the most expensive one (around 3 or 4000) is the best. I couldn't listen at this point I was very shocked by the prices. In the e-mail they sent there was only mention of £50 /photos. After like 20 minutes how talented my daughter is and how I have to help her in her carrier my daughter had an accident and I had to run with her to the toilet. When I got back I couldnt do it anymore I just wanted to go home so I signed the contract paid £400 and they kept my deposit £100. The rest I can pay by monthly instalments for a year. Half an hour later after I left the building I realized what I had done and phoned them to cancel the contract. They said there was nothing I could do. Now, 2 weeks later I called citizens advice, sent blue rooms letters, sent them e- mails but it seems to me there is really nothing I could do. How they work on people amaze me totally and how they get away with it all the time. After I paid the full amount I am not even sure if I will really get the 10 photos. I hope I can help other people with this comment about this horrible company.
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