I purchased 2 items on May 31 and went to return on June 30. The manager stated my 30 day return date had passed. (1 - 30 = 30) The items were still in the bag with the receipt. When I complained, the manager was rude and arrogant and would not give his name. I told him I needed the corporate number and he told me to look it up. If he felt he was correct, he would have given his name. Michael Kors Outlet, Leeds, AL. User's recommendation: When you shop at a high end store you should get good customer service. This store doesn't reflect this.