The service is getting worse!

/ 41 reviews

12 Apr, 2021 → by ClaimboUser828124

I have been with this Company for over 15 years, but pricing is steadily going up and service is the worse it has ever been. I know it's time for a change when Customer service puts you on hold for 30 minutes an than hangs up on you. I am so tired of dealing with it and than made to feel like I am the bad guy. User's recommendation: Better Customer Service for future Customers, because I am done June 1St.

Waste And Recycling Services

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Waste Management - Other Reviews

》 Poor customer service (as in none) and charges for services not rendered.

》 Bad trash pick up raised fees twice in 6 monthe

》 Missed Service – Inaccurate information

》 I have to make numerous calls to request pickup but they never came.

》 I still haven’t received a pick up

》 Unreliable home trash pickup and fees raised twice in 6 months

》 THEY WANT TO CHARGE US $300.00 TO REMOVE THIER DUMPSTER

》 They have not picked up out garbage in over a week

》 Y’all never picking my trash up I’m sick of reporting this issue

》 I sent them a check over $1000 by mistake. The customer service acknowledged that they received my check. But it take 3 to 4 calls to even the supervisory department and still all kinds of excuses

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