Excellent credit and all the documents within an hour. good appraisal, Rocket went silent for a week's time. I had to find out about a 'corporate advance fee, just the details. My mortgage company and three companies did not charge that fee. 20 years ago the fee was charge from the original company. they did not have records. now, oh we forgot to charge this 23k from your company. User's recommendation: I feel as a Black Man with excellent credit, retired with good income, it will be a waist of time to try refinance with Rocket, Rocket sale rep will cheat. My payoff was 164k payoff. Rocket said 174K. I had a 23k added to the back end 20 years ago. rocket wanted to add an additional 23k. They said now I cant take money out, but I could refinance paying over $200k finance at 2.7 % for 15 year. I owe $164 k with 14 years to pay. They would be the one's making money so I push the cancel box. I know they discriminated me, so what else is new. I decided to purchase some land in the south. The *** with them.