I purchased 10 windows and a sliding patio door for $16, 000 in 2017. I had $300 dollars a month taken out of my checking account faithfully. the contract was 3.99% with a consecutive payment of 236.40 with magic windows. I was told that magic window co will finance the loan in-house. I was unaware the loan was sold to Sound investors at 14% with a total cost of 32, 000 total for the windows purchased. I owe 11, 000 today in 2021 after 4 years of direct payment of $300 a month. I realized the deceptive agreement when I went to pay off the amount I thought was owed. I later found out I owed 11, 000 to pay off the windows. Majic Windows was referred to me by a friend. It was recommended this company was to be trusted. This company is not to be trusted. The company is known to be a family own company that cares about people. This is not a situation of caring for people.