Dear Carflexi I trust my email finds you well Voucher No: CF4C7E65 Full Name: Basem Attili Email: [protected]@gmail.com I have booked a car on 7 July, 2021 from Amman Airport. "The Nissan Micra "when I arrived the car I was given was not what I rented nor was it a safe or clean driving status . I refused the car and the car provider "Easy Rental" could not provide me with a usable car due to unavailability as mentioned by them and asked me to cancel the booking and they have already sent you that Cancelation by an email . Therefore, I am emailing to cancel my booking since I didn't take the car as scheduled on 7.07.2021 and get my refund. I understand that 50 euro will be deducted from the advance payment. Please process my refund as soon as possible.