I am a full time student and single parent. My child and I live on $600 per month, and every penny counts right now. This is the first and last time I will do business with these thieves!!! I sent my gently used text and they rejected it( reason unknown), and it was never stressed to me about their "recycling" books, in other words, they keep you're book. I could sell my book to another student at school for a few dollars, as we are raped on the prices of college textbooks to begin with, and this book was brand new!!! DO NOT DO BUSINESS WITH THESE THEIVES!!!