1 Jan, 2018 → by ClaimboUser707370
test drive gift card
1
On 6/13/2017 I test drove a Nissan at your dealership. At that time, there was a promotion to test drive a Nissan to receive a $25 Visa gift card. I submitted my required survey (I have a screen shot of the survey I submitted online) and was to receive the gift card by mail. The card never arrived. I have placed numerous calls and visits to the dealership asking for the gift card promotion to honored. I have shown my evidence that I completed the required survey. Everyone assures me they will address it, but no card has arrived. I understand that you use a 3rd party for distributing the cards. But it is now 1/12/2018. For the integrity of the name Jeff Wyler and your specific dealership, I ask for a swift resolution. I am happy to drop by to pick it up. To be clear, it is not about the amount of $25 that causes me concern, but the honor of Jeff Wyler Nissan keeping your word. I do not like using a complaint board such as this, especially over something that surely looks like a small matter, and am sad to do so. Unfortunately I have had no follow through from my face to face and phone contacts, as recent as last month. Still hoping for a happy ending.