4 Oct, 2019 → by ClaimboUser162739
Terrible service .. beware
1
I booked a trip in Dec 2018, I needed to change the travel dates, I called two months before my trip in Sept 2019 to reschedule due to my son graduating from Navy Bootcamp. They told me no military was not a good enough reason, that I’d have to cancel and they’d keep almost $2000 and I could book a new trip at the new $3,000 rate. They told me to contact the insurance company and now they’ve blamed their vendors, it’s everybody’s problem but theirs. I missed the trip and lost $2,000 for my portion, my bf traveled solo with strangers. NO fun! Don’t do business with this company. They have a $50 change fee why not let me use this and change my trip instead of taking my money? Greedy company only looking out for themselves.. read reviews you’ll see. @gate1travel #gate1travel