I recently bought items on old navy.com. I accidentally clicked on wrong billing AND shipping address to my old address. They not only shipped the item, but i had entered the wrong billing address ( I also called within 5 MINUTES to cancel it and it got denied which is RIDICULOUS) ., They also SHIPPED the item with wrong billing address on my Credit card! Usually when the wrong billing is entered it should not go through! Well it did. ANd that is TERRIBLE security issues. I called to tell them ho can you ship this with all the wrong addresses that do not even match my billing addreess for the card? anyone can use my card then!! NOT ACCEPTABLE. So in the meantime my order was shipped, and they said there is nothing they can do! This is insane, after calling within 5 minutes, that order should have been canceled. Now it is going ot my old address and i cannot get there, and my car dwas in fact charged with all wrong addresses. Yes it was my fault i clicjked on wrong address, but i called right away. I WILL be disputing this and trying to get a refund. I WILL NEVER SHOP HERE AGAIN! they are terrible customer service and they obviously dont care, i dont even think you are calling america, it goes to another country. I always hated old navy though i would give them another try, but now i see why!!! UNACCEPTABLE. My order should have never went through with that wrong billimg address in the first place, should have been a security threat .