TB Dress is a scam and will not refund my money. I purchased two evening gowns from them and paid over $250.00. I measured myself prior to ordering and compared my measurements to their sizing guide for each dress and ordered accordingly. I also chose burgundy as the color. I received the dresses over a week ago and they are nothing like they appear on the website. First the dresses are way too small that I cannot even zip them up. I used their sizing chart and measured myself correctly but the size I received does not fit. Secondly, the color burgundy that I ordered is not as represented on the website. Also the dresses reeked of chemical dye. When I opened the bag the smell of the dresses was terrible. Additionally the material of the dresses is cheap andnot as described on the website. Also the beading on the one dress looks completely different then the website. They portray a luxury dress on the website at reasonable price but ship you a cheap piece of garbage. There is no phone number to reach this company. You can only submit complaints via the customer service email. I sent an email to customer service listing all the complaints and requesting a refund as I am completely unsatisfied with the produce not to mention it doesn't fit. I requested they send me the return shipping address and instructions so I can return these dresses asap for a refund. Well ever since my email I have been going back and forth with customer service. They refuse to send me the return shipping instructions and info. They requested pics of the dresses which I sent showing they do not fit. Then they told me their sizing guide is correct and I measured wrong, which is not the case. Then they want me to take pics of the dress in all different lights, etc. This is completely ridiculous. I have been going back and forth with the for over a week and no matter what I say they keep responding with the same basic email telling me color looks different in all kinds of light and that I measured wrong. They refuse to provide me with the return address and instructions. I want a full refund and they are refusing to provide it. I also paid with paypal and filed a dispute with paypal as this company is a complete scam. Their website lists the below reasons to request a refund and my complaint falls into all those reasons yet they will not provide me with return shipping address or RMA number. 1) Dresses do not fit and I ordered using their sizing guide and measured myself correctly. 2) colors not as described. 3) Material quality does not match the description. Material is cheap and reeks of chemical dye. The dresses smell so bad you cannot even wear them. The smell is overpowering. 4) ITems not as described. Items are CHEAP and not luxury dresses at reasonable prices. What seller does not tell you is that the dresses are MADE IN CHINA AND SHIPPED FROM CHINA. The quality is poor and not at all like described on the website. This company should be removed from the internet and investigated. They are ripping off consumers. I want a full refund from this company.