5 Sep, 2019 → by ClaimboUser631567
Taking advantage of older vulnerable people
1
I had not realised that a membership had been set up as thought my bank had not accepted so when I found my credit card charged £29.99 and direct debit to continue I could not believe it. I have not, apart from yesterday and today, to try to get contact information, even looked at site thinking it was not live. I have tried emailing Ourtime at [protected]@ourtime.org.uk but it has just been ignored. A have submitted complaint to site called get human but to no avail. I am desperate as do not want this as need it to be properly cancelled to stop more direct debits being taken as expect the first amount of £29.99 to be refunded. Ourtime say easy to cancel but not the case. There are hundreds of complaints and Ourtime make it impossible to get hold of them purposely, I believe it to be a scam of some sort taking advantage of older vulnerable people looking for potential companionship etc. Denise M. Gilpin-Frost