After you speak with a salesman and get your discounts and you pay your money unbeknownst to the company sends you all kinds of paperwork Nothing is mentioned about the forms you have to fill out I didnt understand Took talking to 4 different associates before someone explained the process in a professional manner I am a senior citizen My payment jumped over $270.00 because I didnt understand the forms Very bad experience Th User's recommendation: Go to a Progressive OFFICE, don’t do business on line.