On 6/15/202 We ordered Ickes o the drive up at the express-b114050">chicken Express at 7104 south bell street. I ordered nicks strip dinner with 4 strips, regular mashed potatoes with gravy, regular okra, and a roll. I got 4 small strips that were over cooked dry and tough, no okra, and mashed potatoes with no gravy. The mashed potatoes were not mixed and about 1/3 of it was still powdered potatoes mix. My wife ordered 2 pieces dark both thighs dinner with double mashed potatoes with gravy and a roll. She got a leg and a thigh with 2 regular mashed potatoes that also were not mixed and had powdered potatoes in them with maybe 1 teaspoon of gravy in each. The manager and window workers were rude and acted like I was interrupting there day. I live 6 locks from this express-b114050">chicken Express. I have never got an order that was correct. I have ordered fish at 11am and been told that they were sold out to come back the next day. We threw our meal in the trash I will go to Canyon Texas 20 miles away to get my chicken from express-b114050">Chicken Express. I owned the Golden Skillet Fried Chicken restaurant n Amarillo for many years ad we never treated our customers like this!