18 Aug, 2021 → by ClaimboUser773182
Still after multiple attempts to contact I never was able to reach anyone! Shameful!
90.00 charge for 28 mile ride. Driver said this is usually about 40.00 dollars and not the usual amount. The apps started at 40.00 but kept. Changing the price. The directs me per app to walk 2 blocks to catch my ride at 4am. That's not safe for any age, and for me being 63 is unbelievable. The driver asked me why did I do this? Told him your app said I had to or would charge me and leave. What company does this? I have been a loyal customer for about 4 years and never had this happen. Best drivers clean cars, but this was unfair. So buyers beware! User's recommendation: Don’t use Lyft.