I'm also a dissatisfied customer of Locnridge here in Louisa, Va. Once you close on your house, no one will return a call or email. Gene is the worst person to deal with. Everything is fix it later. My basement looks like a crawl space. Luckily for me there was a contractor around that was just interested in the company and reported a lot of things that they were doing wrong to the inspectors. Also, my insectors were great at failing what was wrong. My biggest issue is my HVAC. It's always hot. I've been told by other companies and the county that my unit isn't big enough for my house. Still fighting it. I tell any and everyone to stay away from Lockridge!!! They are some of the worst people ever.