My watch went in for the hour hand to be reset. Yes they fixed that but now it fogs all the time and there is nothing they can do about it. Is this right? I asked for them to replace my watch seeing that they are the ones that caused this issue.My diving watch was returned with fogging. The store has tried to fix it but after 4 tries I was told by the manager that all he could do was refund me the $35 service fee because it's an older watch. I don't agree with this but agreed for the refund. I have waited over a week for the refund to show up in my cc account but it hasn't. This is unacceptable. I deeply regret taking my watch to your store. This watch means a lot to me and now it's useless.