Stated package was delivered no package

/ 13 reviews

10 Apr, 2021 → by ClaimboUser366693

I have been waiting for my order. Received email notification that package was delivered. NO PACKAGE. Order [protected]. Stated FedEx was delivery service. FedEx stinks. Called Rue La La on hold for 41 minutes so far. Totally disgusted. Waiting online (phone) as I am writing this complaint. Don't know how much longer I will wait on hold. Maybe an hour wait which is far too much. Need to improve customer service. This phone line is a NO RESPONSE line. Rose Olenick

Clothing, Shoes and Acc

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Rue La La - Other Reviews

》 Awful. I tried to cancel my order 2 minutes after I placed it. I couldn’t cancel. The order had to be shipped to me so I could return it. Then..they give me a store credit only.

》 Not returned credit

》 Not yet received items ordered

》 Payment taken twice

》 Can’t believe no one called me back..!!!

》 Stated package was delivered no package

》 Merchandise not received and credit not issued!

》 Unable to sign in

》 80% off Everything sale did not include everything.

》 Returned 2 items

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