I have been a Standard Bank client for over 25 years and have a cheque account. housebond and credit card with them which I operate via Internet banking. I have been trying for ages to open a Savings Account which can be linked to these accounts and operated via internet banking. I've been in FOUR times and STILL DO NOT HAVE THIS SERVICE. And now guess what? According to them IT'S MY FAULT and they want me to go BACK TO THE BRANCH!!!!!!!!. So far I've spent over 3 hours there in less than two weeks. The irony - THEY ACTUALLY SAY THEY OFFER THIS SERVICE - it's not like I'm trying to buy a hamburger or wedding dress from them - this is something they say they can do. What a joke!!!!! It appears that they cannot do anything. Is there anywhere these days where one can get good service dispensed by competent and well trained staff? How about telling these men and women in this poorly operated branch that it is customers like me, who pay a fortune in banking fees who actually pay their salaries? Lorna Bannatyne