I contacted them as soon as I realised I had placed the order for two belts instead of just one that message was ignored and on my £175 order placed they still sent two belts over two weeks ago I returned the belt and still have not received my money back I have tried to find a number to call but cant find any number send messages And still had no reply I wont be replacing an order as that amount or any amount as the service some returns its very disappointing