A young guy without a real estate license gave us prices and told us anyone can buy a home when I told him we had some credit problems. We gave him $500 and they cashed the check in 2 days. After we signed the contract we never heard from the kid. We kept calling and the office girl was rude and told us our loan would be on hold for months until we paid some bills. No one called or cared about us, except the lender who kept asking for more financial information. After 20 phone calls, we were told the company could keep our deposit because we actually didn't qualify for a loan after all. Then, some lady called and said she could rewrite the contract at a lower price and we could qualify. The floor plan was less than 1200 sf and would cost $800 a month, even though the advertising quoted less than $500. We visited the neighborhood again and saw it was not kept up, weeds everywhere and trucks and boats parked in vacant lots and on the street. It looked like a slum dump. We tried to talk to some big guy who promised to call back, but he never did. Is this customer service? Give them the money, ignore us, and then keep our deposit? If they are this bad, what kind of home do they build? Do not buy Southern Homes. They are cheap and are built too fast. The quality is terrible and everything is low budget. We may lose our deposit, but we learned the hard way.